Academy
Arhan Academy Tourism Transportation Basic Principles Training Module
60 Minutes | Educator and Sociologist Author Levent Şahin
The transportation sector, which plays an extremely important role in the formation of the
tourism perception of our country, unfortunately, does performance.
Transportation, in our understanding, constitutes the basis of many problems. Lack of qualified personnel is one of the necessary measures in this area.
This module, which explains what should be done for an ideal tourism transportation seems to be extremely important in terms of its positive effects on the perception of tourism…
This module, which explains what should be done for an ideal tourism transportation seems to be extremely important in terms of its positive effects on the perception of tourism…
Source: “How to do Tourism Transportation?”, Levent Şahin.
Arhan Tourism offers innovative and unique content in the field of transportation.
The organization provides all its drivers with an academic training program with pedagogical elements. In this training module, how drivers should behave differently from other drivers and how they should exhibit these behaviors are formulated and conveyed to the drivers. For example, principles of driver behavior such as the traffic rule called “HEK” and the “4D” rule are emphasized in this module…
Source: “Sürücünün Seyir Defteri”, Levent Şahin, 2019
Arhan Academy Driver Basic Training Module
60 Minutes | Educator and Sociologist Author Levent Şahin
Arhan Academy Professional Driving Training Module
60 Minutes | Educator and Sociologist Author Levent Şahin
Personal driving and transportation as a professional occupation involve two different approaches. Therefore, it is necessary to display a different attitude and behavior than other drivers in this field. The training module, which deals with these attitudes and behaviors,
explains which steps should be taken in this special profession…
Source: “Sürücünün Seyir Defteri”, Levent Şahin, 2019
For safe and healthy transportation, every driver must first of all know the traffic rules and, following this knowledge, must drive harmoniously and safely. This training module includes a reminder of general traffic rules as well as information specifically aimed at preventing situations that may cause accidents. For example, intersections are particularly risky areas where accidents are common. What to do in this situation? Of course, a proactive driver should approach intersections by reducing speed…
Source: “Sürücünün Seyir Defteri”, Levent Şahin, 2019
Arhan Academy Basic Driving and Traffic Knowledge Training Module
60 Minutes | Educator and Sociologist Author Levent Şahin
Arhan Academy Driver Problem Areas Training Module (NEW)
45 Minutes | Educator and Sociologist Author Levent Şahin
In the tourism transportation sector, unfortunately, we can encounter various attitude and behavior problems caused by drivers. For example, the use of pirated rest stops, demands for tips and inappropriate communication with transferees are some examples of these problems. To prevent such problems from occurring again, we are addressing all drivers in detail, primarily on which issues can be improved and how drivers can adopt the right behavioral patterns.
This module covers many basic topics in simple language, ranging from speaking skills, listening skills, stress and anger management to dress code. It examines in detail how drivers should behave in these areas to provide professional service…
Source: “Sürücünün Seyir Defteri”, Levent Şahin, 2019
Arhan Academy Driver Basic Communication Knowledge Training Module
45 Minutes | Educator and Sociologist Author Levent Şahin
Arhan Academy Driver Basic Speech Principles Training Module (NEW)
45 Minutes | Educator and Sociologist Author Levent Şahin
Many of the topics covered in practice are examined in this training module. Many Arhan Academy-specific patterns, especially related to speaking and listening skills, are presented specifically for drivers. For example, patterns such as RIT, H, T and E are prominent examples in this training.
Source: “Sürücünün Seyir Defteri”, Levent Şahin, 2019
One of the bleeding wounds of tourism transportation is the use of rest stops. Rest and rest stops, which are generally described as pirate rest stops, give more tolls to the drivers who reach them, and some untrained and improperly selected drivers enter these areas outside the contracted places, bringing the transportation company and the agency they are contracted with into confrontation…
Source: “How to do Tourism Transportation?”, Levent Sahin
Arhan Academy Break Place Usage Training Module, (NEW!)
45 Minutes | Educator and Sociologist Author Levent Şahin
Arhan Academy Driver Stress and Anger Management Training Module
45 Minutes | Educator and Sociologist Author Levent Şahin
Stress, one of the most widespread problems of our age, affects drivers, as it does in other fields of work, due to their busy working hours and time spent in traffic. So, is it possible to create and implement simple but effective solutions? The main objective of this module is
to teach this challenge to all drivers most easily and simply…
Source: “Sürücünün Seyir Defteri”, Levent Şahin, 2019
The transportation sector is a field of work that requires long hours of driving and dealing with stress. In this context, drivers may face problems such as fatigue due to traffic conditions, weather and road conditions, as well as insomnia during overnight journeys. A proactive driver should know how to cope with these challenges as part of his/her profession. This training module covers how drivers can effectively combat fatigue and other negative situations…
Source: “Sürücünün Seyir Defteri”, Levent Şahin, 2019
Arhan Academy Driver Fatigue and Insomnia Training Module
60 Minutes | Educator and Sociologist Author Levent Şahin
Arhan Academy Cruise Ship Passenger Transportation Training Module, (NEW!)
45 Minutes | Educator and Sociologist Author Levent Şahin
Cruise Ship Passenger Transportation is a relatively new field in the transportation industry. In this very special type of transportation, all drivers are required to ensure that the vehicle is clean, the equipment is complete, and that will exhibit Attitude and Behavior until many Subjects are re-evaluated.
Communication with the guides is particularly important in this module, as every vehicle has a guide with a cockade. In addition to this, how and how to treat high-income guests is a very sensitive issue…
Source: “How to do Tourism Transportation?”, Levent Şahin
A first in Turkey, the CRM training module is offered to both white and blue-collar employees at Arhan Academy. Especially in the transportation sector, driver-guest communication is of great importance. Drivers who need to know all the dynamics required to ensure guest satisfaction will learn how to acquire and apply these skills thanks to this module.
Source: “Sürücünün Seyir Defteri”, Levent Şahin, 2019
Arhan Academy CRM (Guest Relationship Management) Training Module (NEW!)
60 Minutes | Educator and Sociologist Author Levent Şahin
Arhan Academy VIP Driver Training Module (NEW!)
45 Minutes | Educator and Sociologist Author Levent Şahin
VIP transportation is a rapidly developing sub-sector in the transportation industry, which has gained great momentum, especially with the COVID-19 pandemic. Although there seems to be a general increase in interest in this field in recent years, unfortunately, no one knows exactly what kind of service to offer that is different from general transportation. The fact that there is no training for drivers in this field and no effective training module has been created makes this situation even sadder. Recognizing this deficiency, Arhan Academy decided to create the relevant training set by adopting scientific process management and filled this gap…
Source: “Sürücünün Seyir Defteri”, Levent Şahin, 2019
One of the difficulties encountered in the transportation sector is the communication problems between the driver, guide or transfer staff. The training set, developed to prevent such problems, explains to the candidates in a formulated way how the dialogues between the driver and the guide should be and how the driver, guide and transfer staff can act when problems arise…
Source: “Sürücünün Seyir Defteri”, Levent Şahin, 2019
Arhan Academy Driver-Transferman Communication Training Module (NEW)
45 Minutes | Educator and Sociologist Author Levent Şahin
Arhan Academy Alcohol and Drug Damages Training Module
60 Minutes | Educator and Sociologist Author Levent Şahin
Unfortunately, one of the most common problems in traffic accidents and driver’s license confiscation is drunk driving. The training module, which was prepared to solve this problem that many drivers face, addresses many issues such as the effects of drunk driving and the possibility of facing legal problems. This section aims to prevent drunk driving by raising awareness among drivers about this issue…
Source: “Sürücünün Seyir Defteri”, Levent Şahin, 2019
The driving profession, like many other professions in our country, continues to be learned through a traditional master-apprentice relationship. However, the lack of adequate reference books and learning programs in this field poses an important problem faced by the players in the sector. There are many common misconceptions in this field, such as deflating the tyre air to prevent the vehicle from slipping in winter or taking off in 2nd gear for the first time. These mistakes not only cause serious damage to the economy but also pose a significant problem for road and driving safety…
Source: “Sürücünün Seyir Defteri”, Levent Şahin, 2019
Arhan Academy City Legends Training Module (NEW!)
45 Minutes | Educator and Sociologist Author Levent Şahin
Arhan Academy Driver Dangerous Situations in Traffic Training Module (NEW!)
45 Minutes | Educator and Sociologist Author Levent Şahin
We can face many unexpected dangers in traffic. Every day we hear in the press or on TV
about deaths and injuries due to fights over right of way. Also, for various reasons, your
vehicle may suddenly be blocked, which can create a critical situation. So, how should we behave in such crisis and critical situations? This training module guides drivers on how to deal with unexpected negative situations that may occur in traffic and conveys the right
approach…
A rapidly growing sub-sector of tourism is meeting and congress transportation. In this type of transportation, which is different from general tourism transportation, what should drivers pay attention to and what should they do differently? This training module provides drivers with a broad perspective by addressing the specific dynamics of meeting and congress transportation…
Source: “How to do Tourism Transportation?”, Levent Şahin.
Arhan Academy Congress and Meeting Transportation Training Module (NEW!)
30 Minutes | Educator and Sociologist Author Levent Şahin
Arhan Academy Operation Employee Special SOY (Strategic Operations Management) Training Module (NEW!)
60 Minutes | Educator and Sociologist Author Levent Şahin
A true innovation in the transportation sector, SOY (Strategic Operations Management) was developed by our Operations Manager Mustafa Ünal Koyuncu. This approach, which challenges traditional methods of doing and assigning work, is of great importance as a reflection of the new generation transportation approach. To successfully carry out operations following this reality, training content that explains the basic principles in this field to the whole team, especially the operation staff, is covered in this module…
Source: “How to do Tourism Transportation?”, Levent Şahin
One of the lesser-known aspects of the transportation sector is how drivers should behave on and off duty. For example, what are the attitudes and behaviors drivers should exhibit in the neighbourhood or around the lodging house? How to respect the environment when cleaning vehicles?
Specific topics such as these are addressed in this training module…
Specific topics such as these are addressed in this training module…
Arhan Academy Driver Field Working Principles Training Module
30 Minutes | Educator and Sociologist Author Levent Şahin
Arhan Academy Efficient and Economic Driving Training Module
60 Minutes | Educator and Sociologist Author Levent Şahin
Covering 8 points, efficient and economical driving not only contributes to significant results in terms of energy consumption but also proactive driving and safe driving. This module,
which emerged as a result of the Strategic and Transformation Program.
It is of great importance as it has a lasting impact on the energy sector in which the country is dependent.
Source: “Sürücünün Seyir Defteri”, Levent Şahin, 2019